{"id":2192,"date":"2026-05-20T17:08:18","date_gmt":"2026-05-20T20:08:18","guid":{"rendered":"https:\/\/ericsantos.com.br\/?p=2192"},"modified":"2026-05-20T17:08:18","modified_gmt":"2026-05-20T20:08:18","slug":"aula-de-comunicacao","status":"publish","type":"post","link":"https:\/\/ericsantos.com.br\/eng\/aula-de-comunicacao\/","title":{"rendered":"Communication class"},"content":{"rendered":"<p><iframe title=\"Communication class with Valdemir the Gardener\" width=\"563\" height=\"1000\" src=\"https:\/\/www.youtube.com\/embed\/J5SMX3Ku9vU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p class=\"p1\"><i>A communication lesson with the gardener, Valdemir.<\/i><\/p>\n<p class=\"p1\"><b>I need to prune two trees here at home, and I sent him a message identifying myself, asking if he remembered me and the service I had done, and asking him to come by to take a look and give me a quote. And he replied with this message.<br \/>\nIn 14 seconds he delivered everything.<\/b><\/p>\n<p class=\"p1\"><b>It started with a greeting, he called me &quot;boss&quot;.<\/b><\/p>\n<p class=\"p1\"><b>It would be even better if you called me by my name.<br \/>\nBut the boss&#039;s job is to acknowledge their position, generate respect, and create a connection.<\/b><\/p>\n<p class=\"p1\"><b>He apologized for the delay... which wasn&#039;t even that long.<br \/>\nBut it shows consideration.<\/b><\/p>\n<p class=\"p1\"><b>He said he remembers me, that he&#039;s always around the neighborhood: meaning he got closer.<\/b><\/p>\n<p class=\"p1\"><b>He spoke clearly and pointed the way straight away, without beating around the bush: he said, &quot;I&#039;ll stop by, but I&#039;ll let you know beforehand by message.&quot;. <\/b><\/p>\n<p class=\"p1\"><b>And he finished by thanking them.<br \/>\nIt met all my expectations and moved the deal forward.<\/b><\/p>\n<p class=\"p1\"><b>All this in 14 seconds. <\/b><\/p>\n<p class=\"p1\"><b>Congratulations to Valdemir. I&#039;ll definitely hire him. Well, let&#039;s see the budget. <\/b><\/p>\n<p class=\"p1\"><b>Those who communicate well don&#039;t usually charge cheap prices... let&#039;s see.<\/b><\/p>\n<p class=\"p1\"><b>And you? How&#039;s your communication going?<\/b><\/p>\n<p class=\"p1\"><b>Does your message make life easier or harder for the listener?<\/b><\/p>","protected":false},"excerpt":{"rendered":"<p>Aula de comunica\u00e7\u00e3o com o jardineiro, o Valdemir. Eu preciso podar duas \u00e1rvores aqui em casa e eu mandei uma mensagem pra ele me identificando, perguntando se ele lembrava de mim e do servi\u00e7o que havia feito e pedindo pra ele passar aqui pra dar uma olhada e me passar um or\u00e7amento. E ele me [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aula de comunica\u00e7\u00e3o - Eric Santos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ericsantos.com.br\/eng\/aula-de-comunicacao\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aula de comunica\u00e7\u00e3o - Eric Santos\" \/>\n<meta property=\"og:description\" content=\"Aula de comunica\u00e7\u00e3o com o jardineiro, o Valdemir. Eu preciso podar duas \u00e1rvores aqui em casa e eu mandei uma mensagem pra ele me identificando, perguntando se ele lembrava de mim e do servi\u00e7o que havia feito e pedindo pra ele passar aqui pra dar uma olhada e me passar um or\u00e7amento. 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