Want to connect with someone in seconds? Call them by their name. They say the most beautiful word to hear is your own name. And it makes sense. When (….)
Here's a golden tip to help you organize your thoughts before speaking. It comes from the world of voice-over and can be summed up in just three words: Context. Main idea. Direction. Before opening (...)
It's not enough to know what to say. You have to know what your words are intended to provoke in the other person. It is this intention that defines how the voice should behave. (...)
There is communication that solves problems and communication that creates problems. Choosing the right channel seems like a detail, but it completely changes the experience of the person receiving the message. This is worth (...)
There are things we say even before we open our mouths. A handshake can convey confidence, hesitation, interest, or haste. Holding eye contact can demonstrate presence and (….)
Communication serves to bring people closer, clarify things, negotiate, and build agreements. But when faced with an attempted coup, the entire repertoire of active listening, diplomacy, and emotional intelligence goes into recess for a while (….)
