A few seconds can be crucial for achieving your communication goals. How many times have you said, "Sorry... I spoke without thinking"? This "without thinking" is more common (...)
Three little words that weaken your message without you realizing it. And it's possible you use them every day. I almost fell for one of them a little while ago. The first one is (...)
Two mistakes you can't make when sending a message: First: choppy text messages: Hi, send. Good morning, send. How are you? Send. Each message is a (….)
You may be communicating poorly even without saying anything if you don't pay attention to two aspects of nonverbal communication: touch. A handshake. A pat on the back.
There's a simple skill that instantly improves your communication. Do you know what it is? Knowing how to listen. We associate communication with speaking, right? But in practice, the quality of your (…)
One of the fundamental elements in spoken communication is voice volume. Volume communicates a lot. High volume can communicate enthusiasm, energy, urgency. Think of retail commercials: Take advantage! (...)
