Behind the voice

Touch and Eye Contact

You may be communicating poorly even without saying anything if you don't pay attention to two aspects of nonverbal communication: touch. A handshake. A pat on the back.

Listening = Charisma

There's a simple skill that instantly improves your communication. Do you know what it is? Knowing how to listen. We associate communication with speaking, right? But in practice, the quality of your (…)

Voice volume

One of the fundamental elements in spoken communication is voice volume. Volume communicates a lot. High volume can communicate enthusiasm, energy, urgency. Think of retail commercials: Take advantage! (...)

Call them by name and smile.

To begin with, a word and a gesture can completely change the start of a conversation. And starting well is already a great step forward, right? First the word: the name (….)

Content vs. Form

Do you know why people sometimes don't understand what you're saying? Even when you're right? We grow up hearing that what's important is having substance, don't we? That (….)

To speak well, breathe!

Breathing is the basis of speech. If what produces the sound of your voice is the air that comes out of your lungs… it makes perfect sense… Before doing (…)

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