Text and voice messages

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Two mistakes you can't afford to make when sending a message:

First: fragmented text message:

Hi, send it. Good morning, send it. How are you? Send it. Each send is a notification on the other person's cell phone. This way you will turn their cell phone into an alarm.

Second: record a podcast. Wow, 5 minutes of audio. Okay, you could listen to it faster, but don't you think that's a bit excessive?

Look, I confess that I like talking in person, on the phone or even better, on a video call. There's eye contact, expressions, I think it creates more connection, but the fact is that text and voice messages have dominated our communication.

But there's a good side to it. The messages organize the conversation. Everyone has their turn to speak, and no one interrupts.  The other. The best part: we have the chance to think before we speak, to think about what to say, how to respond.

So before sending a message, organize your thoughts, choose your words carefully, and use proper punctuation. A lack of punctuation can create a lot of confusion… and only then send your message. All at once.

And if you're recording and have a lot to say, it's the same thing: think first about what you're going to say, the order of things. If necessary, organize your message into topics, write them down on paper or on a screen so you can follow them when you're recording. Why not?

Delivering a clear and objective message, and respecting the time of the person you are speaking with, is essential for good communication.

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